Privacy Policy
Introduction
CP Photo is a trade name (DBA) of Hickory & Willow LLC, based in Delaware and serving surrounding areas. CP Photo provides youth sports photography services and this policy explains what information we may collect, how it may be used, and how we handle it.
CP Photo is a small business. We work with third-party providers to deliver our services, and their practices may also apply where noted.
By using this website or interacting with our services, you agree to the terms of this Privacy Policy.
Information We May Collect
Depending on how you interact with us, we may collect:
- Names and contact information (email address, phone number)
- Team, league, and roster information provided by organizations
- Athlete photos taken during scheduled picture day events
- Gallery access information (such as access codes used to register for a gallery)
- Order-related information (product selections, shipping addresses, payment details processed by third-party payment providers)
- Basic website data such as IP address, browser type, referring pages, and timestamps, collected automatically by hosting or analytics tools
How Information Is Collected
- Directly from parents, guardians, customers, or individuals who contact us or complete a website form
- From leagues, schools, teams, or organizations that coordinate picture day events with us
- Automatically through basic website hosting systems or analytics tools
How We Use Information
Information we collect may be used to:
- Schedule and organize picture day events
- Create, organize, and deliver online photo galleries
- Provide gallery access to families associated with an event
- Process and fulfill photo orders
- Communicate with customers and organizations regarding scheduling, orders, or support
Youth Athlete Photos
Photos taken at youth sports events are delivered through private, access-controlled online galleries. An access code or similar method is used to limit gallery access to families associated with the event.
CP Photo takes reasonable steps to limit gallery access. However, as with any online system, we cannot guarantee complete control over access or distribution.
CP Photo does not use photos of youth athletes for marketing, advertising, our website, or social media without explicit consent from a parent or guardian. If you have questions about a specific photo or would like to request removal, you can contact us using the information at the bottom of this policy.
Third-Party Providers
CP Photo uses third-party providers to support our services. These may include providers for:
- Online photo gallery hosting and delivery
- Payment processing and order fulfillment
- Print production and shipping
- Website hosting
- Email and business communication
- Basic website analytics
These providers operate under their own privacy policies, which apply to information processed through their systems. CP Photo does not sell personal information.
Cookies, Analytics, and Log Files
Our website may use basic cookies or analytics tools to understand general usage patterns. Website hosting systems may automatically collect standard log information, including IP addresses, browser type, referring pages, and timestamps.
You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
Data Retention
CP Photo keeps information only as long as reasonably needed for business operations, customer support, order records, and legal, accounting, or administrative purposes. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Data Security
CP Photo uses reasonable administrative and technical measures to protect the information we handle. As a small business using third-party providers, security practices vary by system and provider.
No online system is completely free from risk. We do not represent that information is guaranteed to be secure under all circumstances.
Legal Disclosure
CP Photo may disclose information if required by law, legal process, or government request, or if we reasonably believe disclosure is necessary to protect our business operations, customers, or legal rights.
Requests and Contact
Parents, guardians, or customers may contact us to request access to, correction of, or deletion of information we hold, subject to business and legal requirements. We will respond to reasonable requests in a timely manner.
Delaware and surrounding areas
Email: info@hickoryandwillow.com
For privacy-related questions or removal requests, please include your name, the event or organization involved, and a brief description of your request.
Policy Updates
CP Photo may update this policy from time to time. When we do, we will update the "Last updated" date at the top of the page. We encourage you to review this policy periodically. Continued use of our services after an update constitutes acceptance of the revised policy.